Business Systems
provides recording and quality measurement solutions for
any organisation needing to record, store and replay voice,
screen or VoIP transactions for compliance, to prove best
practice, to resolve disputes, to verify facts/ sales transactions
or for training and measuring performance.
Our recording solutions are used by:
• Call Centres
• Financial Institutions
• Mining and Quarrying
• Pharmaceutical
• Food and Drink Manufacturing
• Air
Traffic Control
• Fire, Ambulance, Police
• Local Government/ Councils
• Community
Carelines
• Transportation
• Medical
Advise Lines
• Doctors on Call |
 |
Key Features of Recording Solutions
• Choice of 3 market leading products offering
from 4 lines of recording to thousands of channels –
Mirra, Wordnet, Nicelog
• Integration with industry technologies - most
telephone switches, LAN/WAN, IP infrastructure
• Single media or multi-media recording –
voice, screen, VoIP & radio
• Easy to use intuitive management software for
quick and simple search and replay of calls
• Latest storage medias – optical and network
attached
• Remote playback and system management via Internet
browser
• Integrated performance measurement/quality
monitoring software
Key Benefits
 |
• Reduced liability to organisation through
proof of all communications
• Proven, reliable recording technology solutions
• Independent advise – UK’s largest
independent provider
• Full UK support coverage and multiple service
options
• Industry accreditations – Thales
(Racal) Unity Partner, Highest Accredited Nice Partner
(Platinum NASP), ASAP member. |
Contact Us to discuss your
requirements further
