Top Tips for Tough Times
A ‘how to guide’ on keeping lean in today's economy, identifying how to reduce your existing call recording and maintenance costs or achieving a better Return on Investment from new systems.

Time to register for the industry’s ‘must visit’ event!
In the current economic climate this free event, is time well spent! With over 300 registrations now received our annual conference and exhibition provides case studies, industry experts from the ICS and CCA and product demonstrations.

OPEX in-network Call Recording now with ‘Campaign Management’ tools
A new hosted service tool designed to improve agent or staff performance with consistent messaging and customer focus it automates the process of what needs to be communicated.

OPEX invest in ‘Compliant’ mobile phone recording technology
An investment in seamless, compliant, tamper-proof mobile phone recording technology supporting the growing trend towards ‘fixed to mobile’ convergence.

Report from CC EXPO 2008
The news from this years event, highlighting how hosted and ‘hybrid’ solutions are becoming more popular than ever.

Mirra IV Release 2 – a great little system for the cost conscious buyer
Release 2 of the Mirra IV is now available with a host of new features including the ability to now record VoIP extensions and carry out trunkside recording.

Project Managers Casebook - Potential Gotcha’s
Planning for Life after End-of-Life
What do you need to consider when your manufacturer announces end-of-life of your call recording system?