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Vocal Recorders - VocalCompactPro |
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Key benefits
- Low cost, high functionality call recorders
- Minimal integration needed
- Multi-use recording applications within one server
- Secure investment using modular design
VocalCompactPro call recorders
are intended for small to medium sized applications needing to
record up to 48 channels. Designed with the ability to record
all calls, either ‘on demand’, selectively or live,
depending on requirements.
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VocalCompactPro is ideal for environments where high-spec corporate recording
facilities are required for quality, training or specialist applications
and where expenditure is limited. Modular in design, additional
recording channels and functionality can be added to these call
recorders simply as the organisation's requirements grow, e.g.
VoIP or screen recording.
Key Features
Call recorders are fully scalable: 4 to 48 analogue, 8 to 48
digital or up to 60 E1 ISDN channels
Playback calls via telephone, PC speakers or remotely over the
Networked PC
Supports any telephony infrastructure, connecting to a wide
range of switches (PBXs).
Wide choice of search parameters for retrieving calls from detailed
call information
Integrates with quality management software to evaluate and
monitor staff performance
Open architecture, supporting familiar IT platforms: SQL database
and Windows 2000
Reliabilty
All recordings are stored on secure optical media ensuring long
term archiving with no degradation.
Fully digital recordings ensure top quality playback
Built-in internal memory offers 80Gb internal hard drive, providing
up to 21,000 hours of onboard storage
Automatic archiving to single or dual DVD-RAM drives saves administrative
resource
Ability to archive to central storage environment (NAS, SAN
or central archived storage)
Call recorders include a mirrored hard drive (RAID-1) to ensure
no data loss in high risk environments
Need Quality Monitoring Software to score and assess staff?
VocalIQ Quality Monitoring Software integrates with VocalCompactPro...
more information
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