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When
there is an emergency lives are often at risk and
every second taken could be the difference between
life and death. Communication is a vital ingredient
in ensuring that the correct information is passed
to the relevant emergency services concerned and that
their response is handled correctly and in the most
efficient time and manner possible. |
If mistakes are made an inquiry will almost certainly
be carried out with people or organisations having to defend
their actions, possibly in a court of law. The spoken word
therefore is critical in determining what was said, by
whom to whom and when it was said.
Business Systems UK Voice Recording Products have been
engineered to meet the demanding needs of the Public Safety
sector by capturing voice and data communications together
with the necessary tools to locate the actual call required.
All incoming or outgoing communication either by telephone
or radio is automatically recorded and stored on the system’s
own internal Hard Disks together with relevant data such
as time, date, duration of call. Additional data such as
the identity of both caller and your own employee are available
options dependant upon system configurations.
Peace of Mind is ensured via the
system’s Dual Disk drives which ensure that
the important calls in question will be recorded.
Archiving of calls is also available, if required,
via media such as DVD, AIT and DDS DAT tapes
The location and playback of calls
can be carried out quickly and easily via the User
Friendly Query and Search applications running on
the Operator’s / Supervisor’s own PC Workstations
connected via LAN/WAN or virtual private network.
Authorised Operators / Supervisors etc can also monitor
live calls in Real Time thus providing a platform
for ‘on the spot’ decision making to be
carried out.
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Business Systems UK provide the latest technology systems
and ‘know how’ to solve the problems associated
with Emergency situations whether Ambulance, Police, Fire
or Public Transport are involved.
Contact Us to discuss your
requirements further
