Domain secure recording service, where a bespoke call or VoIP recorder is installed at your site,
payment is wrapped up into a single ‘usage only’ charge per recorded minute.
For standard recording requirements, any sized recorder available from 8 channels to unlimited, installation costs
and rental of system all rolled into a single quarterly or monthly payment.
For even the most complex recording requirements, a service enabling you to acquire the very latest in call recording solutions available, at a fixed quarterly/monthly charge.
Call recording is provided at your premises, but is completely looked after on your behalf. Recorded calls, reports even call scoring can be provided as requested.
"As team leaders can now evaluate CSMs themselves; they can retrieve, listen to and score calls at their desk at convenient times, leading to huge productivity savings"