Maintenance Programmes and System Servicing Overview

As specialists in all areas of Call Recording, Business Systems provides the most complete service and maintenance offering for this technology in the UK today.

Call us to discuss the right programme for your needs on 0800 458 2988. Or view the options below:

Will Business Systems service and maintain our system if we did not buy it from you?
Yes - assuming it is one of the brands that we support.

Can Business Systems maintain our system if it has reached ‘End of Life’ (EOL) from the manufacturer?
In most instances the answer is: Yes – our standard policy is to support systems for 3 years beyond manufacturers EOL dates along with spare parts holding for all systems ex-stock.

Will Business Systems take over maintenance of our system if it is currently experiencing faults?
Yes – we will arrange with you to provide a ‘Systems Health Check’ so that we both understand exactly the state of your system and arrange the necessary corrective work accordingly.

Will Business Systems subcontract our maintenance to a third party?
No – Business Systems use all their own staff.

Are Business Systems fully accredited to work on our system?
Yes - Business Systems are what is known in the industry as a Super-VAR, this means we not only have the highest accreditation from the manufacturers with which we partner but we also have the skills and resource to integrate to third party systems.

NICE Systems - NICE operate a non-exclusive distribution policy throughout EMEA and Business Systems are proud of the awards and leading position we hold in this competitive environment.

NICE Awards

2006/7 2005 2004 2002 2000 1998 1997 1996 1995

EMEA - Outstanding Growth Award 1st Diamond Status Award 1st Platinum Status Award 1st Global NASP Award EMEA - Distributor of the Millennium EMEA - Golden Distributor EMEA - Distributor of the Year EMEA - Distributor of the Year EMEA - Distributor of the Year

Verint Systems - Business Systems are proud to have been selected by Verint as the ‘exclusive’ service provider for the Audiolog product range throughout the UK.