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Annual Maintenance Contracts
  Business Systems UK Ltd offers a full choice of Annual Maintenance Contracts, on Vocal Recorders and NiceLog (including Racal/Thales) recording solutions, with the highest levels of Accreditation available from these manufacturers. All contracts are tailor-made to suit each customer’s requirements, establishing Service Level Agreements (SLAs), which reflect the cost, response and period of cover.
 

Support for mission critical recording implementations
 
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 Fully project managed implementation
 
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 On-site continuous 24/7 coverage available
 
•
 Working hours (Mon- Fri) package
 
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 Add-on modules for additional hours/days to suit
 
•
 Choice of response times
 
•
 Access to fully qualified service centre telephone operatives
 
•
 Dedicated City Based Service Office
 
•
 Full UK Coverage via network of satellite offices
 
•
 Dedicated Account Manager
 
•
 VIP priority access to specific service areas
 

Support Options for non critical recording environments
 
•
 Fully project managed implementation
 
•
 Working hours (Mon- Fri) package
 
•
 Add-on modules for additional hours/days to suit
 
•
 Pay per call out option
 
•
 Choice of response times
 
•
 Access to fully qualified service centre telephone operatives
 
•
 Dedicated City Based Service Office
 
•
 Full UK Coverage via network of satellite office
 
•
 Dedicated Account Manager
 
Business Systems offers full UK coverage via the largest team of fully qualified and accredited voice recording specialist engineers, a dedicated customer contact centre, and remote fault resolution via dial-up.


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From our clients:-

"By choosing Business Systems, I believe we have selected the right supplier for the long-term as they have proved that they can meet our service and product functionality requirements"
 
- Tony Plowright, IT Telephony Manager of Barclays Stockbrokers, one of the UK’s largest retail stockbrokers

 


Sales:
0800 458 2988

Switchboard:
020 8326 8200

 
 
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