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Annual Maintenance Contracts

  Business Systems UK Ltd offers a full choice of Annual Maintenance Contracts, on Vocal Recorders and NiceLog (including Racal/Thales) recording solutions, with the highest levels of Accreditation available from these manufacturers. All contracts are tailor-made to suit each customer’s requirements, establishing Service Level Agreements (SLAs), which reflect the cost, response and period of cover.
 

Support for mission critical recording implementations

 
Fully project managed implementation
 
On-site continuous 24/7 coverage available
 
Working hours (Mon- Fri) package
 
Add-on modules for additional hours/days to suit
 
Choice of response times
 
Access to fully qualified service centre telephone operatives
 
Dedicated City Based Service Office
 
Full UK Coverage via network of satellite offices
 
Dedicated Account Manager
 
VIP priority access to specific service areas
 

Support Options for non critical recording environments

 
Fully project managed implementation
 
Working hours (Mon- Fri) package
 
Add-on modules for additional hours/days to suit
 
Pay per call out option
 
Choice of response times
 
Access to fully qualified service centre telephone operatives
 
Dedicated City Based Service Office
 
Full UK Coverage via network of satellite office
 
Dedicated Account Manager
 
Business Systems offers full UK coverage via the largest team of fully qualified and accredited voice recording specialist engineers, a dedicated customer contact centre, and remote fault resolution via dial-up.


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From our clients:-

"By choosing Business Systems, I believe we have selected the right supplier for the long-term as they have proved that they can meet our service and product functionality requirements"
 
- Tony Plowright, IT Telephony Manager of Barclays Stockbrokers, one of the UK’s largest retail stockbrokers

 


Sales:
0800 458 2988


Switchboard:
020 8326 8200

 
 
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